Opening & Warm-up

Q1: Can you tell me a little about yourself?

Hey, I'm Teja. 22 years old, final year B.Tech student in Chennai. I'm on a tight budget most of the time, so I really depend on online deals and discounts.

Q2: How often do you shop online?

Maybe 2–3 times a month. More during sales. I always wait for discounts before buying anything.

Q3: Which platforms do you use most for online shopping?

Flipkart and Amazon mainly. Sometimes Meesho for cheap stuff. I've tried Ajio too for clothes.

Review Reading Behavior

Q4: Do you read reviews before buying a product? Why or why not?

Yes, always. As a student, I can't afford to waste money on bad products. Reviews help me avoid mistakes.

Q5: Walk me through how you read reviews — what do you look at first?

First the star rating, then I read the top negative reviews. If the problems mentioned are deal-breakers for me, I don't buy. If they're minor, I take the risk.

Q6: How do you decide which reviews to trust?