Returning user flows cover the experience of users who have already completed onboarding and are coming back to the app. These flows focus on quick access, personalization, and progressive engagement.
| CASUAL RETURNER | REGULAR USER | POWER USER | |
|---|---|---|---|
| Visits | 1–2/month | 1–2/week | Daily |
| Reviews | 0–1 | 2–5 | 10+ |
| Intent | Browse | Research | Contribute |
| Session | 2–3 min | 5–8 min | 10+ min |
| DORMANT RETURNER | NOTIFICATION DRIVEN | SELLER RETURNER | |
|---|---|---|---|
| Last Visit | 30+ days ago | Opens via notif | Business mode |
| Intent | Re-engagement | Specific intent | Review management |
| Notes | May need refresh | Quick action | Reply focused |
| Session | Varies | 1–2 min | 5–10 min |
Tap App → Splash (Brief) → Auto Login → Home Screen
Total Time: < 1.5 seconds from tap to usable home screen
| Step | Action | System Response | Time |
|---|---|---|---|
| 1 | Taps app icon | App launches | 0.1s |
| 2 | — | Splash animation (shortened) | 0.5s |
| 3 | — | Auth token validated | 0.3s |
| 4 | — | Session restored | 0.2s |
| 5 | — | Home screen loads | 0.4s |
| 6 | Views home | Personalized content shown | Instant |
| 7 | — | "What's New" badge if updates | Instant |