True Review App — Ideal User Journeys


Overview

Happy path flows represent the ideal user journey where everything works perfectly — no errors, no edge cases, no interruptions. These flows serve as the baseline for measuring success and designing optimal experiences.


1. Buyer Happy Path: Discovery to Decision

Flow: Finding Trusted Reviews for Purchase Decision

Stage 1: Open App → Search Product → Select Product → View Reviews

Stage 2: Filter Reviews → Read Details → View Photos → Make Decision


Step-by-Step Flow

Step Screen User Action System Response Time
1 Splash Opens app Logo animation, auto-login 1.2s
2 Home Views trending Personalized feed loads 0.8s
3 Search Types "Samsung S24" Real-time suggestions appear 0.3s
4 Results Taps product Product page opens 0.5s
5 Product Scrolls to reviews Review summary visible Instant
6 Reviews Taps "Verified Only" Filters applied 0.2s
7 Review Taps review card Full review expands 0.3s
8 Photos Taps photo Full-screen gallery opens 0.4s
9 Decision Reviews multiple Builds confidence User-paced
10 Exit Closes app Session saved 0.1s

Success Metrics